2048 Bars — Support
Help, answers and how to reach us for the 2048 Bars: Beat Puzzle iOS game.
Get in touch
Questions, bug reports or feedback? Email support@musepulse.app. Please include your device model and iOS version. To report an ad, use the button inside the game or describe it in your email, with a screenshot if you can.
Frequently asked questions
There is no sound.
Check the side switch: the game follows silent mode, so it does not interrupt your music. Then turn the volume up and swipe once. The sound starts with your first move.
How do I restore my purchase?
Open the ⓘ button in the game and tap restore. The purchase is tied to your Apple Account.
What does the purchase include?
A one-time purchase, not a subscription. All ads are removed, boosters are unlimited, and continuing after a loss is free, once per game.
When do ads appear?
An ad may appear the first time you reach a new level, after a short pause screen. A video after a loss is always your choice.
Is my game saved?
Yes. The game saves on your device after every move, so you can close it and carry on. Deleting the game deletes the save.